Glow

Terms of use for Glow

Last Updated: October 4, 2025

1. Acceptance of terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Arthur ("we", "us", "our", or "Developer") regarding your use of the Glow mobile application ("App"). By downloading, installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Description of service

Glow is a mobile application that provides:

3. Eligibility

You must be at least 13 years of age (or the applicable age of digital consent in your jurisdiction) to use this App. By using the App, you represent and warrant that you meet this age requirement. If you are under 18, you represent that you have obtained parental or guardian consent to use this App.

4. License grant and restrictions

4.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use.

4.2 Restrictions

You agree NOT to:

5. User accounts and data

5.1 Account creation

The App uses RevenueCat to manage user accounts and subscriptions. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5.2 User data

You retain all rights to any content you create within the App (such as custom affirmations). By using the App, you grant us a license to use, store, and process your data as described in our Privacy Policy. We will handle your data in accordance with applicable privacy laws.

5.3 Accuracy of information

You agree to provide accurate, current, and complete information during the onboarding process and to update such information to maintain its accuracy.

6. Premium subscriptions

6.1 Subscription terms

Certain features of the App require a paid subscription ("Premium Features"). Subscriptions are processed through Apple's App Store or Google Play Store and are subject to their respective terms and conditions.

6.2 Payment

6.3 Free trials

We may offer free trial periods for Premium Features. You may be charged once the trial period ends unless you cancel before the trial expires. We reserve the right to modify or cancel free trial offers at any time.

6.5 Changes to pricing

We reserve the right to change subscription pricing at any time. For existing subscribers, we will provide at least 30 days' notice before any price increase takes effect. Price changes will not apply to your current subscription period if you purchased before the change.

7. Intellectual property rights

7.1 Ownership

The App, including all content, features, functionality, software, design, text, graphics, logos, and underlying technology, is owned by the Developer and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Third-party content

Some affirmations, quotes, and content in the App may be sourced from third parties or public domain. We respect intellectual property rights and expect users to do the same.

7.3 User-generated content

You retain full ownership of custom affirmations you create. Custom content is stored locally on your device and is not transmitted to or accessed by us.

7.4 Trademarks

"Glow" and associated logos are trademarks of the Developer. You may not use these trademarks without prior written permission.

8. Medical disclaimer

8.1 Not medical advice

THE APP IS NOT INTENDED TO PROVIDE MEDICAL, MENTAL HEALTH, OR THERAPEUTIC ADVICE. The affirmations and content provided are for informational and motivational purposes only and should not be considered a substitute for professional medical or mental health advice, diagnosis, or treatment.

8.2 Consult professionals

Always seek the advice of qualified healthcare providers with questions regarding mental health conditions or treatment. Never disregard professional medical advice or delay seeking it because of content in this App.

8.3 Emergency situations

If you are experiencing a mental health emergency or crisis, immediately contact emergency services:

The App is not designed for crisis intervention or emergency mental health support.

9. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW (SUBJECT TO MANDATORY CONSUMER PROTECTION LAWS FOR EU CONSUMERS), THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

EU Consumer Notice: If you are an EU consumer, this disclaimer does not affect your statutory rights under applicable consumer protection laws, including rights to conformity of digital content and services under Directive (EU) 2019/770.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW (SUBJECT TO MANDATORY PROVISIONS FOR EU CONSUMERS):

10.1 EU consumer notice

For EU Consumers: Nothing in these Terms excludes or limits our liability for:

10.2 Exclusion of damages (Non-EU users or as permitted by law)

Subject to Section 10.1, we shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.3 Maximum liability (Subject to mandatory consumer laws)

Subject to Section 10.1, our total liability to you for all claims arising out of or relating to these Terms or your use of the App shall not exceed the greater of:

(a) The amount you paid to us in the twelve (12) months preceding the claim, or (b) One hundred euros (€100.00)

10.4 Essential purpose

You acknowledge that these limitations of liability are an essential element of the agreement between you and us, and that we would not provide the App without these limitations, except where such limitations are prohibited by mandatory consumer protection laws.

11. Third-party services and links

The App integrates with and relies on third-party services including RevenueCat, Supabase, Sentry, and PostHog. We are not responsible for:

Your use of third-party services is governed by their respective terms and privacy policies.

12. Modifications to the app and terms

12.1 Changes to the app

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

12.2 Changes to terms

We may revise these Terms from time to time. The "Last Updated" date at the top of these Terms indicates when they were last revised. Material changes will be notified through the App or via email (if provided). Your continued use of the App after changes become effective constitutes acceptance of the revised Terms.

13. Termination

13.1 Termination by you

You may stop using the App and delete it from your devices at any time. Deleting the App does not automatically cancel paid subscriptions—you must cancel through your App Store or Play Store account.

13.2 Termination by us

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the App will immediately cease.

13.3 Effect of termination

Upon termination:

14. Geographic availability

The App is controlled and operated from France and is primarily intended for users in the European Union. We make no representation that the App is appropriate or available for use in all locations. Access to the App from territories where its content is illegal is prohibited. Users outside the European Union access the App at their own risk and are responsible for compliance with local laws.

15. Accessibility

We strive to make the App accessible to all users. If you experience any difficulty accessing any part of the App, please contact us and we will work with you to provide the information or service you seek through an alternative communication method.

16. Feedback

We welcome feedback, comments, and suggestions for improvements to the App ("Feedback"). You acknowledge and agree that if you submit Feedback, we may use it without restriction or compensation to you, and you hereby grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services.

17. Apple and Google specific terms

17.1 App Store terms

If you access the App via Apple's App Store, you acknowledge that:

17.2 Google Play terms

If you access the App via Google Play, you agree to Google Play's Terms of Service, which can be found at https://play.google.com/intl/en_us/about/play-terms/

18. Contact information

For questions, concerns, or notices regarding these Terms, please contact us at:

Email: [email protected]

Developer: Arthur App: Glow Location: France

For EU consumers exercising their legal rights, please clearly indicate the nature of your request in the subject line.

19. Acknowledgment

BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE APP.

Last Updated: October 4, 2025